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Transactions

Get a live view of your business’s card transactions with our Transactions page. Instantly see key details for each payment, including:

  • Whether the transaction was authorised or declined
  • The payment method used
  • The card scheme (e.g., Visa, Mastercard)
  • Amount and time of the transaction
  • Cardholder details (securely redacted for privacy)

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Issuing Refunds​

Managing refunds is fast and straightforward with our centralised refund tool. You can process refunds for any transaction—up to the full original amount—with just a few clicks.

To issue a refund:

  1. Find the transaction you’d like to refund.
  2. CLick into the transaction - This will open up the Transaction Details screen.
  3. Enter the refund amount, making sure it doesn’t exceed the original total.
  4. Click "Complete" to process the refund.

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Downloading Transaction History (CSV File)​

Export your transaction history in a CSV format for reporting or reconciliation.

Here's how:

  1. Set the date range using the ‘Start Date’ and ‘End Date’ calendars at the top right of the screen, then click the tick to confirm.

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  1. Once the range is set, click the ‘CSV’ button and confirm the download.

Check out the below video for an overview.